FREQUENTLY ASKED QUESTIONS

YOU HAVE QUESTIONS. WE HAVE ANSWERS.

Parents

PediaSource is a trusted child and teen behavioral and developmental platform. We offer parents and caregivers support via phone from highly vetted experts in the areas of behavior, learning and development. Specialities include: Biofeedback Therapy, Child Psychology/Behavior, IEP/School Navigation, Lactation Consulting, Learning Specialities, Occupational Therapy, Parent Coaching, Sleep Coaching and Speech Language Pathology.

For too long, parents have spent angst ridden nights or stolen moments between meetings scouring the internet for answers that only get close to what may be the answer to what their child is going through. Often this results in lost time, money, and emotion. Our first of a kind technology platform is committed to being a smart resource for families. Get answers specific to your child from an expert. PediaSource makes it quick and easy for parents and caregivers to note their concerns and receive immediate next steps from vetted child/teen experts. Parents have the flexibility to speak to as many kinds of experts needed to help build their team.

From the convenience of your changing location we connect you to experts quickly and safely via the phone. Whether you know the kind of expert you'd like to talk to or not, (i) Fill out the Intake from - Give Us As Much Information About Your Concerns As You Can (this helps the expert have a more effective conversation with you within the time frame you have requested)

       If you don't know which expert might best fit your needs it is probably best for you to talk to a Multidisciplinary expert to help guide you.

If you do know what type of expert/specialist you need. Choose from our list. Tell us What times you're available (ii) You'll need a credit card to simply hold the requests (cards are NOT charged until the call is connected) (iii) You will be notified of your connection to an expert via email. (If you are receiving this via your employee benefits - please check with your HR department or contact us directly at info@pediasource.com)

PediaSource experts are leaders in their fields. Each expert has many years of specialized experience as clinicians, researchers, educators, specialists, and creators of innovative technology.

After completing the intake form to schedule a PediaSession, you will receive confirmation. The email gives you details regarding the date, time, phone number and the name of the expert you will be connected to. To ensure your PediaSession begins on time, please make yourself available at least 1-2 minutes before your scheduled time.

Walk away with knowing what next steps you should take for your child. Talking directly and confidentially to an expect will help you learn what immediate next steps to take, devise action plans as well as receive continued support from a PediaSource expert to guide you through the frustrating road map of childhood and teenage behavior, learning and development. We will also provide you with referrals as needed.

Some examples of questions our experts answer:

Is this a Phase or a Problem? My child isn't sleeping or eating well what should I do? I am worried about development milestones. Does my child need therapy? What kind of specialist should I take my child to see? Are you the kind of specialist I need to see? What does is typically cost to see someone like you? How long might my child need to see someone like you? Is the specialist I am seeing now the right fit for my child? Do I need another kind of specialist on my team? What skills do you evaluate when we come to see someone like you? Should the person evaluating my child be the one to treat him/her? What does a [type of] therapist do? Does this sound like 'anxiety'/'ADHD' to you? etc.

PediaSession are typically 30 minutes in length. The length of a PediaSession is dependent on the parent’s or caregiver’s need. (If you are receiving this via your employee benefits - please check with your HR department or contact us directly at info@pediasource.com)

After the PediaSession, we will send you an email asking for your feedback to help us ensure we are keeping with our mission to empower families and work towards your child's success.

Non-employee benefit customers will receive an invoice.

A PediaSession can be extended if both you and your expert are available beyond your scheduled call. All calls are billed incrementally by the minute after the schedule time request.

If the expert’s schedule does not allow for the PediaSession to extend, you can set up another PediaSource with the same expert, a different expert in the same field, or an expert from another field.

We accept all major credit cards. Credit Cards are pre-authorized but not charged at the time your requests for a connection are made. Your card is used to hold the time you request and will not be charged until you are connected with an expert. You can request 20, 40, or 60 minute sessions. If a call is extended, your card will be billed incrementally by the minute after the schedule time request.

If you need to cancel or reschedule a PediaSession, please provide us with at least 24-hours notice via email. This way, our experts will be able to adjust their schedules to accommodate other clients. We hope you understand that PediaSource is committed to providing our communities access to experts they might not get otherwise, this helps us with our mission.

If you experience an echo, try decreasing the volume or using a headset. If using a speaker, please be sure there are no microphones in the immediate vicinity. If technical issues persist please contact us.

If your call drops, please redial the number provided to you in the confirmation email for your PediaSession.

Specific questions: Email us at info@pediasource.com

For weekly tips and facts on child and teen behavior, learning and development follow us on social media!
Facebook: https://www.facebook.com/PediaSource/
Instagram: https://www.instagram.com/pediasource/
Twitter: https://twitter.com/PediaSource

Corporate Parents

PediaSource is a trusted child and teen behavioral and developmental platform. We offer parent and caregiver employees confidential convenient and triage. Specialities include: Biofeedback Therapy, Child Psychology/Behavior, IEP/School Navigation, Lactation Consulting, Learning Specialities, Occupational Therapy, Parent Coaching, Sleep Coaching and Speech Language Pathology.

For too long, parent and caregiver employees have spent angst ridden nights or stolen moments between meetings scouring the internet for answers that only get close to what may be the answer to what their child is going through. Often this results in lost time, money, and emotion.
We strive to give parent employees the support they need as parents so to also be productive at work.

From the convenience of your changing location we connect you to experts quickly and safely via the phone. Whether you know the kind of expert you'd like to talk to or not, (i) Fill out the Intake from - Give Us As Much Information About Your Concerns As You Can (this helps the expert have a more effective conversation with you within the time frame you have requested)

       If you don't know which expert might best fit your needs it is probably best for you to talk to a Multidisciplinary expert to help guide you.

If you do know what type of expert/specialist you need. Choose from our list. Tell us What times you're available (ii) You'll need a credit card to simply hold the requests (cards are NOT charged until the call is connected) (iii) You will be notified of your connection to an expert via email. (If you are receiving this via your employee benefits - please check with your HR department or contact us directly at info@pediasource.com)

PediaSource experts are leaders in their fields. Each expert has many years of specialized experience as clinicians, researchers, educators, specialists, and creators of innovative technology.

After completing the intake form to schedule a PediaSession, you will receive confirmation. The email gives you details regarding the date, time, phone number and the name of the expert you will be connected to. To ensure your PediaSession begins on time, please make yourself available at least 1-2 minutes before your scheduled time.

Walk away with knowing what next steps you should take for your child. Talking directly and confidentially to an expect will help you learn what immediate next steps to take, devise action plans as well as receive continued support from a PediaSource expert to guide you through the frustrating road map of childhood and teenage behavior, learning and development. We will also provide you with referrals as needed.

Some examples of questions our experts answer:

Is this a Phase or a Problem? My child isn't sleeping or eating well what should I do? I am worried about development milestones. Does my child need therapy? What kind of specialist should I take my child to see? Are you the kind of specialist I need to see? What does is typically cost to see someone like you? How long might my child need to see someone like you? Is the specialist I am seeing now the right fit for my child? Do I need another kind of specialist on my team? What skills do you evaluate when we come to see someone like you? Should the person evaluating my child be the one to treat him/her? What does a [type of] therapist do? Does this sound like 'anxiety'/'ADHD' to you? etc.

PediaSession are typically 30 minutes in length. The length of a PediaSession is dependent on the parent or caregiver employee's need. (If you are receiving this via your employee benefits - please check with your HR department or contact us directly at info@pediasource.com)

After the PediaSession, we will send you an email asking for your feedback to help us ensure we are keeping with our mission to empower families and work towards your child's success.

Non-employee benefit customers will receive an invoice.

We accept all major credit cards. Credit Cards are pre-authorized but not charged at the time your requests for a connection are made. Your card is used to hold the time you request and will not be charged until you are connected with an expert. You can request 20, 40, or 60 minute sessions. If a call is extended, your card will be billed incrementally by the minute after the schedule time request.

If you need to cancel or reschedule a PediaSession, please provide us with at least 24-hours notice via email. This way, our experts will be able to adjust their schedules to accommodate other clients. We hope you understand that PediaSource is committed to providing our communities access to experts they might not get otherwise, this helps us with our mission.

If you experience an echo, trying decreasing the volume or using a headset. If using a speaker, please be sure there are no microphones in the immediate vicinity. If technical issues persist please contact us.

If your call drops, please redial the number provided to you in the confirmation email for your PediaSession.

Specific questions: Email us at info@pediasource.com

For weekly tips and facts on child and teen behavior, learning and development follow us on social media!
Facebook: https://www.facebook.com/PediaSource/
Instagram: https://www.instagram.com/pediasource/
Twitter: https://twitter.com/PediaSource

Corporations

PediaSource is a trusted pediatric developmental and behavioral management platform. We offer parents and caregivers triage and support from highly vetted child and teen experts in the areas of behavior, learning and development. PediaSource brings you convenient access via phone to experts in the areas of: Biofeedback Therapy, Child Psychology/Behavior, IEP/School Navigation, Lactation Consulting, Learning Specialities, Occupational Therapy, Parent Coaching, Sleep Coaching and Speech Language Pathology.

PediaSource experts are leaders in their fields. Each expert has 10 to 20 years of experience as clinicians, researchers, educators, specialists, and creators of innovative technology.

PediaSource is where families, experts and children come together. By scheduling a PediaSession, we directly connect you via phone to the right expert for your child’s needs. Simply log into your dedicated company portal allowing you access to a monthly bundle of PediaSessions. Then click on ‘Schedule a PediaSession’ to note all your concerns, questions, and availability. Please provide as much information about your concerns as you can when filling out the intake form, this helps the expert have a more effective conversation with you within the time frame you have request.

PediaSource acts as an add on benefit for your employees.

Please contact us at info@pediasource.com to inquire.

Our first of a kind technology platform is committed to being a smart resource for families. We know how difficult and time consuming it can be to navigate the web in search for answers to your specific questions. PediaSource makes it quick and easy for parents and caregivers to note their concerns and receive immediate next steps from vetted child/teen experts.

Parents and caregivers can expect to receive immediate next steps, action plans, and continued support from PediaSource, especially direct access to all our vetted child and teen experts in a variety of fields. If you need a referral to another PediaSource expert or an expert near you, PediaSource will gladly assist in connecting you via phone or in person. We are committed to empowering parents and ensuring children succeed by offering triage and support from highly vetted leaders in behavior, learning and development for children starting at infancy until the age of 18.

Specific question? Email us at info@pediasource.com

For weekly tips and facts on child and teen behavior, learning and development follow us on social media!
Facebook: https://www.facebook.com/PediaSource/
Instagram: https://www.instagram.com/pediasource/
Twitter: https://twitter.com/PediaSource

Providers/Experts

PediaSource is a trusted pediatric developmental and behavioral management platform. We offer parents and caregivers triage and support from highly vetted child and teen experts in the areas of behavior, learning and development. PediaSource brings you convenient access via phone to experts in the areas of: Biofeedback Therapy, Child Psychology/Behavior, IEP/School Navigation, Lactation Consulting, Learning Specialities, Occupational Therapy, Parent Coaching, Sleep Coaching and Speech Language Pathology.

We do not provide treatment or diagnosis via this platform.

PediaSource experts are leaders in their fields with no less than 3-5 years of experience as clinicians, researchers, educators, specialists, and creators of innovative technology.

If you service children from newborns to 18 years of age and have no less than 3-5 years of expertise in your field, please send us an email at info@pediasource.com. Examples of experts are: Biofeedback Therapists, Child Psychologists/Behavior, IEP/School Navigators, Lactation Consultants, Learning Specialists, Occupational Therapists, Parent Coaches, Sleep Coaches, Speech Language Pathologists and ABA specialists.

Each PediaSession matches a parent/caregiver to an expert. A phone call is facilicated between the parent and the expert. During a PediaSession, a PediaSource expert should be honest and transparent while answering questions and concerns noted on intake form and providing guidance through clarification, suggestions and definition of terms.

Experts can expect referrals to their practice from users of our platform. Compensation will be discussed directly with providers. Please contact us for eligibility at info@pediasource.com.

After a PediaSession is completed, PediaSource will send you a short questionnaire via email.

Specific questions: Email us at info@pediasource.com

For weekly tips and facts on child and teen behavior, learning and development follow us on social media!
Facebook: https://www.facebook.com/PediaSource/
Instagram: https://www.instagram.com/pediasource/
Twitter: https://twitter.com/PediaSource

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